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Transformation & Delivery

Programs delivered under a framework built to report.

The Kybern Delivery Framework turns multi-year transformation into governed stages, measured outcomes and a clean handover.

The Kybern Delivery Framework

Five stages from investment case to handover.

A hybrid approach that applies PMI-style rigour to capital and transformation work and Agile to product work, inside a portfolio office structured on P3O.

STAGE 1

Align

Link strategy to objectives and key results. Set the investment case and success measures at kick-off.

OutputInvestment case, OKRs
STAGE 2

Structure

Stand up the portfolio office, roles, gates and decision rights. Baseline maturity with P3M3.

OutputGovernance model, maturity baseline
STAGE 3

Deliver

Run the right method for each work type. Delivery leads own cost, schedule and margin targets from kick-off.

OutputWorking releases, tracked targets
STAGE 4

Prove

One portfolio view, updated monthly. Benefits tracked against the case, with executive and board reporting.

OutputPortfolio dashboard, benefits report
STAGE 5

Hand over

Documented handover and capability transfer. Move to managed service where it makes sense.

OutputHandover pack, run model
What we deliver

Programs that touch the core of the organisation.

Enterprise platforms

Finance, payroll, procurement, risk, CRM, HR, clinical, property and asset platforms, including multi-workstream programs for health and community providers.

Cyber and network security

Transformation programs for federal and state government clients, delivered alongside recurring managed services.

Operating model change

Offshore operations, process redesign, dashboards and KPI frameworks, with first-time OKR and portfolio reporting standards.

Customer platforms

CRM deployment, customer app and website relaunch, and the integration work that connects them to finance and operations.

Portfolio office and assurance

Establishing a PMO, reporting standards and delivery assurance, including recovery of programs that are off track.

Quality systems

ISO 9001 across head office and regional sites, with the processes, templates and training that keep it running.

Evidence

What changes when delivery has a framework.

Figures are from engagements led by Kybern’s leadership. Client names are withheld.

ResultContext
42% to 79%Projects on time and on budget, after rebuilding a professional services practice. Project success rose from 30% to 80%. Services revenue grew 75%, with a further 250% from a strategic vendor partnership. Delivered 87 concurrent APAC projects.
60% to 90%Project success and profitability at an IT and cyber-security services firm, with the first formal PMO, governance framework and OKRs. Utilisation held above 80%.
66+Concurrent federal and state government projects, with recognition from the ATO twice for portfolio delivery, including the Data Centre Portfolio award.
$350K to $5.5MR&D incentive benefits realised for an industrial group through a national PMO and portfolio tool.
$1.4MFirst-year saving from a national pay-per-task field services model, with a 350% lift in service call completion.

Have a program that needs a framework, or one that has lost its way?

A short email is enough. We reply with questions or a time to talk.

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